Support
Need help with the app? We're happy to assist.
Email support@vritam.com and we'll get back to you as soon as we can.
Frequently asked questions
How do I register a vehicle?
Sign in, choose your unit and enter your parking passcode in Settings, add your vehicle's license plate, then tap Register and pick a duration.
Where do I find my parking passcode?
Your passcode is provided by your property management / leasing office. Metro Parking does not issue passcodes.
What does Metro Parking Pro include?
Pro removes the free registration limit, giving you unlimited vehicle registrations, plus guest parking reminders and calendar alarms. It's available monthly or yearly and renews automatically until canceled in your App Store settings.
How do I cancel my subscription?
Open the iOS Settings app, tap your name, then Subscriptions, select Metro Parking, and cancel. Your Pro features remain until the end of the current billing period.
How do I delete my data?
Go to Settings inside the app and tap Delete Account. This erases your saved vehicles, contact details, passcode, and parking history from your device and signs you out.